Do you want to request a re-issue of a White Card?

Do not use the form below if you are requesting the re-issue of a QLD or WA White Card. There are additional requirements for these types of requests.

To request a re-issue of a White Card please click on the link below:

For all other certificate reprint requests please complete the form below:


Certificate Reprint

For courses completed after 15th July 2019 the following website will allow you to gain a - FREE copy of your Statement of Attainment from your portal from the following website

Simply put the email address in that you used to complete the course and if you have forgotten your password, you can simply do a forgot my password and it will send instructions back to your email

To request a re-issue of your certificate  such as white-card please complete the below details and ensure you provide as much information as possible including the appropriate reason for your re-print has been selected. This will allow us to process your certificate re-print request promptly.

Please note: If you are requesting to change your legal name you will need to supply appropriate evidence/ID reflecting your previous name and current name.


First Name*
Middle Name
Last Name*
Date of Birth*
Mobile Phone
Home/Business Phone
Date of Course Completion (if Known)
Instructor's Name (if known)
Certificate Number
Course Type*
Please Select an Option*
Type of reprint*

Accepted Documents: Driver's Licence, Passport, Birth Certificate, Medicare Card,
Proof of Age Card, School ID Card, Child Check Card